Content Creation | Images, Text, Video

Content Creation | Images, Text, Video

Content is the how visitors find your site in search engines. You want to be the answer to the visitors search query. That Answer needs to be in the content of your site. It can be in visual form like images ( properly tagged ) […]

I am a Web Designer but it is not websites I sell.

I am a Web Designer but it is not websites I sell.

There are more places for a business to be found today that it can leave us scratching our heads. From websites and blogs to online stores, Facebook (business), Instagram along with a plethora of online directories the possibilities are many. But, how are we to […]

Are Those Crickets We Hear?

Are Those Crickets We Hear?

Hearing crickets is the equivalent to pull into the parking lot of a restaurant.. and nobody is there. You probably move on to the next one. If people are hearing crickets on your website or any other online property, you probably want to address why and fix it.

Small business owners have their hands full, overfull. I know, I’m right here with you. Often times we are so busy that we end up doing what is urgent instead of what’s important ( thank you, Dr Covey and yes,  7 Habits of Highly Effective People is is just as relevant and powerful today) Often there is very little if any for messing around the website, social media. I agree and can sympathize with that time crunch. There is no doubt that online activities can be a huge time suck. – If they are not planned

Planning for digital marketing is not something to guess at. If planned right, the implementation of your unique strategy will address so many issues that you run into every day. In the process of developing and implementing your strategy, it helps to keep some ideas at the front of our mind.

  1. Your online assets are not disparate pieces separate but each component woven together strengthening each other.
  2. It is important to think of your online assets in new ways.
    1. You can think of web of assets as the rolls they play –
      1. Your best salesperson – Almost everyone goes online for information, compare products etc. Your assets should help through the buying process so that by the time they pick up the phone, send an email or visit your business they are much closer to making a decision.
      2. Online directories can put your info out on they web in some many places.  Customers can search or stumble your info oon Yahoo, Yelp, Google, and probably 50 more places. Those directories set up with the right information will link back to your site increasing your traffic, increasing inbound links and more to increase your ranking in search engines.
      3. Each business will have their own mix of online assets Each business must decide the best way to communicate with customers. Some people more comfortable texting back and forth for customers service, others would rather pick up the phone and call.
      4. Your best advertising – If you are buying advertising on Google, Facebook, Instagram etc, where do people go when they click on your ad? Your homepage? or exactly the page
      5. they want? This effects the quality of your ad and adds to the user experience. For e xample, if you are advertising an event and the link in the ad goes to the home page or about or any other place than the event page you. are not getting optimal results.
      6. Customer Service – You can get get feedback in real time giving you the opportunity to fix it. If it is poor feedback you have the chance to turn an angry customer around and perhaps stop a bad review.
      7. Can you think of others?
  3. Do you ask the people you are connected with on Social Media to share your content? Equally important is deciding what action you would like them to take. For example, if you are promoting an event you have coming up, did you include a link to your signup page? If not, you missing opportunities. You can engage the people you are connected to and have them help in your success. It is your own personal referal network. There are people you are connected to who I can tell you, would be happy you asked them to help.
  4. Infographic How valuable is first place on google

These are just my notes for this post. ( Yes, I’m a real person. I’ll be editing this over the weekend. If you have topics you want included, share them in the comments below. THANK YOU! )

So Many Options for a Website Design

So Many Options for a Website Design

Do I need a website designer? Do I need a website designer? There are so many options for creating a nice looking website ranging anywhere in price from free DYI sites to 10’s of thousands of dollars. I’ll share some things to consider at each […]

Online Security is Depends a Lot on Our Behaviors

Online Security is Depends a Lot on Our Behaviors

Our security online has a lot to do with our own behaviors. We can’t passively relax and think that we are safe because we have a virus protection program. Managing your security online doesn’t need to be technical. We can start with things we can […]

My Favorite Website Management Tools

My Favorite Website Management Tools

Website management and marketing tools including development and design, CRM ( customer relationship management ), email marketing systems, social media dashboards, and content management tools abound. There is an overwhelming amount of information available on each of these tools and solutions. As you may have, I have read my share of lists throughout my days. When you are looking to find the best tool for your needs, they are great. I love lists. But, I think I have always really wanted someone to share their workflow and the suite of website management tools. I wanted to know how others really organized the tasks they had to manage each day, week. month. So, in that spirit, I wanted to share the website management tools and services I use to keep my life, and especially my online life, easier to manage and managing clients information as well. Through time I have acquired a  collection of my favorite website management tools. I would share the tools that I use to manage information online and I hope you find them helpful as well.

Content Management: WordPress We use WordPress as a content management platform for a few important reasons. First, WordPress is open source and available at no charge. It is easy to , has the greatest amount of plugins for customizing and expanding the functionality of your site. Because of its huge user base, It is fairly easy to get support from other users.

Html Editor : Blue Griffon

Web tools to build forms for your website ( both are plugins for WordPress) :

  • WP Forms  – Both free and paid versions. Thes e Free version is great but it lacks the ability to save the data in WordPress. The upgrade version starts at $49.00
    • Along with WPforms, you may need a little tool to send email via SMTP instead of through PHP
  • Ninja Forms – Is my reference of the two.

Cloze Simple CRM ( Customer Relationship Management )  Cloze is a favorite web tool for managing relationships in a very easy and natural way. Close can keep track of people while gathering information from their social profiles across the web. You can track interactions with people by keeping all your communications with them in one place ( including the times and length of phone calls with them…automatically. Cloze not only manages people but also the companies they work for and projects you may have. Every other CRM system I looked at seemed to require me to change my workflow too much and were to cumbersome.  If you are looking for a CRM system that is easy to manage, I find Cloze fantastic. Cloze helps manage the data of clients, companies, and projects along with your interactions with them. That is why Cloze is one of my favorite website management tools.

MailChimp-Email System to send out bulk email.

Toggl _ Record Time spent on projects in a way that is simple with some automatic features that make it

Evernote – Evernote is a great way to take and organize text and images in the way that work for you. From clipping and saving web content to creating notebooks for each job/project

Social Media Dashboards

EFax 12532767469 Yes, I know that many people still use a fax machine for sending and receiving documents. After having our fill of offers to fix our roof or seal our driveway, we made the transition to digital faxes for the rare times that we need them today. There are a plethora of reasons to ax the fax. Toner/ink are a thing of the past. No longer will you run out of paper. With digital fax documents, it is much easier to delete the unwanted faxes or save them where you can find them.

Yoast – SEO plugin for WordPress – Yoast helps you take advantage of opportunities to maximize your visibility to shine in search engines by walking you through things you might forget about in your posts or on your pages.  Plus, they offer online and email training courses in search engine optimization. Yoast is one of my favorite web tools because it reminds me of the things I may have missed, it tracks my keywords, reminds me of alt tags in images checks the readability of my posts, creates and maintains a sitemap and many other tedious tasks. Yoast is definitely one of my favorite website management tools.

Gravitar- There are times when people want to connect with a brand but more often than not they would rather connect with people ( especially the owner or key management person.) Globally Recognized Avatar httpsss:// One thing that helps is the use of headshots or other photos of you or key players. Gravitar helps make that a little easier.

URL Shortener – Bitly is  url shortener that allows you to customize the URL and will track clicks on each one. It’s very handy.

Backup System You spend a lot of time and money on your website, the last thing you need is to have it crash or get hacked right when you have that big presentation. We use Updraft to backup your website. all your files and databases are backed up automatically on a regular basis. Updraft also allows you to save your backups in other locations like Google Drive File Stream. Updraft has saved my butt more that once and makes it to my list of favorite website management tools.

Google display Planner Help with traffic estimates of other sites

Internet Security, Passwords Are Your First Line of Defense

Internet Security, Passwords Are Your First Line of Defense

When it comes to internet security, passwords are your first line of defense. You do change your passwords on a regular basis, right? Yea, that is what I thought. Even with all my preaching about how important keeping up with security is, I am just as […]

Are QR codes dead?

Are QR codes dead?

  Wait, what is a QR code?  QR stands for “quick response.”   Plugin for Chrome browser. Create via Website – QRCodeMonkey If you want someone to access your information on the web without having to type in a long URL, QR codes rock. Through […]

Where to start | How to use Social Media To Increase Sales

Where to start | How to use Social Media To Increase Sales

Quick Start for maximizing your efforts in Social Media.

First, what are we trying to do with social media or why?  Do we want to increase sales, build memberships, share information, build donors and by how much do we want to grow? What problem are you trying to solve?  Is using social media the right way to reach our goals?  The answer to that question will be the foundation we can build on. It will dictate the specific tools and tactics we will use to achieve our goals. ( a little about Marti.Agency)
First, let’s clear up a misconception. Participation in social media marketing is not free. There is a time commitment to be considered and it is easy to waste time on tasks that don’t advance us toward our goals.  Participating in social media can amplify efforts to nurture relationships long term.  Just as a business owner would cultivate relationships face to face, social media helps to build relationships with a much larger audience. The power of extending reach is the ability to share information and offers, privately or publicly and have those offers shared with other potential customers or advocates of our business. Many people call it going viral. You don’t need a million views to be successful. To reach just the right people at the right time is what we are looking for.
  • First: Perform a social media audit of where we are and set goals (Where)
    • Analyze every component of your Social Media, Website, Reputation, as well as your traditional advertising you employ. Remember, all your marketing efforts need to work together. We have to know where we are starting from to set attainable goals. Which networks are the best to participate in to reach advocates of our efforts and customers.
  • Second: We need to create a strategy (What)
    • How can we leverage social media integrating with our other marketing efforts? The majority of people will research companies on the internet. How can we expand our networks and increase our sales.
    • What social media networks inbound and push marketing  ( paid ) on Social Media or search engine marketing.
      • Have you claimed all your online listings ( Google Maps, Yahoo, others)
  • Third: Create the tactics to support the strategy. (How)
    • What social media – inbound and push marketing  ( paid ) will work best to grow sales.
      •  Should we used paid advertising on social media, search, email, and traditional advertising and how will we employ them?
      •  Directories – how can we leverage the free online directories ( Maps, Yahoo, others)  Have you claimed all your online listings?
    • What is our budget and test what works best. How can we minimize costs and maximize return on investment?
  • Forth: Continually analyze the results and make adjustments on a periodic basis. ( Rince and repeat _
    • Monthly is a good interval.
    • What is working? What needs to change?
Because it is critical to have a comprehensive plan covering everything incorporating all your online efforts including web design, there is no quick fix. If you hear someone promise quick search engine rankings, run. You simply can’t do it. Especially with social media, it takes time to build a rapport before asking others to take an action ( Sign up for your email list, contact you via email, text or phone,  recommend you to a friend etc. I like to use this example, you would probably not walk up to someone you don’t know and ask for a date. You have not built a rapport.
Sometimes companies have all the components to create a great plan. They just don’t know how to pull it all together. We can help.
We work on a retainer starting at $500. We tailor our services to you. My Name is Richard Marti and you will deal with me, not someone who plays on Facebook and thinks they how to connect with your customers. I have worked with companies as large as $20 million in revenue as well as companies under $1 million. It does not cost anything to call or email me. I like to have the opportunity to find out if we would be a good match. I want to know if I can meet our expectations to achieve the goals you have.

Send me an email and we can set a time to talk!


Email Rich


Or you can call me at 562-726-2784


Over the next 4 weeks we will be sharing information each week on growing your business with social media. You can sign up here and we will send you the posts.


How do we use social media accounts to drive sales?

Here, we will explore perhaps the most often question we hear from clients, “we have a Facebook business page and an Instagram account but how do we use social media to increase sales?” That is not such an easy question to answer. There really isn’t a cookie-cutter approach that will work for everyone but there are some concepts that apply to most. Social media is first and foremost, social. People generally don’t visit sites to see commercials. People use Social media sites to connect with others.

With so many tools available online,  how can we comprehensive and synergistic way, develop and implement an online marketing plan that works with our existing marketing efforts while creating a return on investment.

Taking stock of where you are, your digital footprint.

One of the first steps is to take stock of where you are right now. Take a look at some key metrics. Look at the number of Facebook friends. More importantly, take a look at how people engage with you on Facebook. You should do the same with any other social media sites.  Next, you can Google yourself to see what people are saying about you. Any marketing effort will be hampered if potential customers find you online only to see negative reviews. We should also look at the metrics on your website. How many people visit, what pages do they visit, how long do they stay on those pages, how did they find you, through search, by referral or directly. Finally, if you purchase any online advertising, is it optimized for the greatest return?

Once you know where you are, it is time to take a look at where you want to go.

As I said above, you need to know where you want to go, what you want to achieve. Does increasing your Facebook followers really create value for you? We won’t know until we decide on our objective.

  • Do we want to increase our sales? By how much and over what period?
  • Do we want to increase the number of donors ( Sometimes it is easier to get more donors at a lower commitment in order to reach out to them in the future for other donations)
  • Do we want to increase awareness of a special issue? How much do we want to expand that reach and in what areas of the world?

How are your going to get there?

Some online tools you probably already use. Your website, email, Facebook, Twitter, and Instagram are some of the most common. Then there are search engines, directory sites, review sites and many more that without a plan, they can end up being a giant time waster. So, are there ways to maximize our efforts and minimize the time we spend? Yes. The good thing is that business owners already know the difficult part, how to handle customers/visitors. The easier part learning the tools to leverage our efforts.

One of the ways I like to think about Social Media sites is like a social event like a dinner party. At a social gathering, you probably would not pitch your company. You would probably share stories and information of value. If someone else brought up the topic of your business, then you and your business might be the solution that others are looking for. In those instances, it would be appropriate to talk shop. Also sharing your expertise with people is another way to add value to conversations. You build credibility and establish yourself as an expert.

Why does this work?

Building relationships and trust have power in a couple of ways.

  1. Your efforts in social media reinforce your other promotional efforts.
  2. Your efforts also build trust in your communities for the times that you might want to create an offer, they are willing to act on.
  3. By having a presence online, you help people in communities to refer you to others. Referrals are one huge benefit of social media if you plan for them.

Social Media marketing efforts are not instant.

It takes time to build influence, and create trust. There are ways to streamline the process of both sharing in social media as well as listening to conversations about you. Listening to conversations is as important as sharing. People want to be understood as much as to understand.  By doing so, you make deposits in your relationship bank account.  Social Media does not need to be time-consuming.  Two-way communication is what separates inbound marketing from traditional outbound messages of traditional marketing.

Maximize the use of your website.

By making your site the hub of communications, you create additional traffic to your site. Traffic sent to our sites from search engines is vital and it is why there are so many people out there trying to sell SEO (search engine optimization).  There really isn’t any simple way to increase your rank in search engines. Google uses very complex algorithms that they do not share. We do know of a few; numbers of inbound links from sites of authority, Structure of the content, does the content answer the searchers’ query, how often the site is updated, How fast is the site, etc. One other criterion that is very important is how the site performs on a mobile device. All of these items are related to the users’ experience.  These many factors along with others show us that there is no shortcut to SEO.

Social media messages you share help drive people to visit our site.  Generally, we like to create content on our site and then share a snippet of that content on Facebook, Twitter, LinkedIn etc so if people want more information they can follow the link to back to us. It is sort of like a loss leader in a grocery store. We go in for milk and we get to see everything else.   It Increases traffic and suggests to search engines that your site is a popular and therefore a good site to move up in rankings. The content you build on your site will naturally help build your search engine traffic. If your site has the answer to the visitor’s query, you are probably getting a good idea the role social media helps grow sales


Are there ways to make managing this easier?

Besides the workflow we described above, to help manage social profiles, sharing and listening, there are a few tools help the process. Social media dashboards are one tool that helps.  Social Media dashboards allow you to connect multiple social media accounts in one place. They make cross-posting, managing followers, and scheduling post much easier. We will explore some of the social media dashboards in another post.


Analyze your results to make adjustments in the direction of your goals.

Taking measurements on a regular basis is critical. We need to know if we are making progress toward our objectives or do we need to make adjustments. Not doing so will waste time and money. ( plus it is fun to see progress).

A word of caution, There is often a temptation to look in on the metrics too often. Any marketing plan, Inbound, outbound or any combination will take some time to accurately judge. Monthly evaluations can indicate trends but generally not concrete facts. We usually suggest giving a plan 3 months to really get an idea of the efficacy.


So that is a very quick overview of how things are connected. I left out a lot. We didn’t cover listening to what people are saying about us and reputation management but we will cover those in more depth later.

We are local and different from the plethora of sites online that tons of content that takes forever to sift through. We work to build a strong long-term relationship with our small number of clients that we maintain 100% focus on.  We decided to start sharing information here to give others good information without all the sales hype. We are committed to delivering results for your company. We treat each client with comprehensive plans and solutions with measurable results.